Pick your preferred plan

Please note that those purchase are not refundable
  • Instance Support (PAYG)

    €0.00 EUR + €49.99 EUR Setup Fee One Time
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    • Price per hour, prepay 1 hour, does not expire and is valid against all instances in your account.

      You can request for a quote or fixed time for certain tasks.

      You will receive a detailed invoice after each support ticket: you are billed by minute (so effectively buying 60 minutes). If more time is needed to complete the support: you will be asked to add funds into your account, or you can purchase more hours later from your account.

      Please note that support purchase are not refundable.
  • Instance Support (Flat Fee Per Year)

    €1999.00/yr
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    • Heavily discounted instance support, valid for 1 year against one instance only (the same IP address).

      Unlimited amount of support: if you use more than 40 hours of support per year per instance this is better value for you.

      Support level depends on the OS running on your instance, or the software running on your instance: please open a ticket prior to purchase. If you have WHM/cPanel installed on your instance: then the support will include all layers: instance, OS, WHM/cPanel, and scripts.

      You will receive a detailed (nil) invoice after each support ticket to see the time spent.

      Please note that support purchase are not refundable.

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