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Instance Support (Flat Fee Per Year)
Heavily discounted instance support, valid for 1 year against one instance only (the same IP address). Unlimited amount of support: if you use more than 40 hours of support per year per instance this is better value for you. Support level depends on the OS running on your instance, or the software running on your instance: please open a ticket prior to purchase. If you have WHM/cPanel installed on your instance: then the support will include all layers: instance, OS, WHM/cPanel, and scripts. You will receive a detailed (nil) invoice after each support ticket to see the time spent. Please note that support purchase are not refundable.
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